Customer Support

Our Working Hours are 9am to 5pm (Rio de Janeiro Time). Monday to Fridays. We are closed on Major Brazilian Holidays and USA Holidays.

Majority of our Shipments are sent the following ways:

• Ocean Freight (LCL / FCL)
• Airfreight
• Courier Express
• Brazilian Post Office

We provide Quotes from 1 to 5 Business Days depending on the Product, Quantity and Shipping Option requested for Quotation.

Our Office is Located in the City of Rio de Janeiro, Brazil

We offer different Payment Options depending on your product and complexity of your Order. Payment Options will be provided with your quote.

Yes, we provide optional Insurance Coverage quotes for all Shipments. Buyer can choose if they would like coverage or ship without coverage.